Overview
Communities with JaGaCard has seen an increase of 20% – 50% in collection rates.
JaGaCard’s Defaulter Management feature targets defaulters and issues them daily in-app notifications each time they use their access card. This reminder with countdown function adds an element of anxiety to defaulters, encouraging them to pay up!
JaGaCard Defaulter Management Features
Countdown Function for Defaulters
Management can set a day limit of access card use for defaulters. A daily countdown will be triggered each time the card is used and once the limit is exceeded, defaulters will not be able to use the card to access the building until they clear up the pending payments.
Of course – there is a “Pay Now” button and once defaulters clear their payments, the countdown will be lifted automatically.
In-app Reminder
Pre-set automated in-app or email reminders for defaulting notices, amounts and warnings to facilitate fee collection.
Rule-based Customization (requires integration with JaGaApp and JaGaCount)
Build a set of automation recipes and automatically disable access cards/JaGaApp features when a unit has defaulted more than a particular amount or duration.
How Does It Work?
Management can tag access cards as “defaulters” on JaGaApp Admin Panel.
Upon tagging their cards on readers, residents will receive in-app notifications on their impending access card suspension as well as payment reminders.
Once the suspension date or limit is reached, the card will automatically be suspended and the resident will not be able to use the card.
Worry not, defaulters will be cleared from their penalty automatically after they settle their outstanding payments.
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